Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Prime Haven Club, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our lottery services.

2. Eligibility

You must be at least 18 years of age to participate in our lottery services. By using our service, you represent and warrant that you are of legal age and have the right, authority, and capacity to enter into this agreement.

3. Lottery Participation

Participation in lottery draws is subject to Australian gambling regulations. All entries must be submitted before the draw deadline. Draw results are final and binding. Winners will be notified within 48 hours of the draw.

4. Prize Claims

Winners must claim their prizes within 90 days of the draw date. Unclaimed prizes will be forfeited. Prize payments are subject to verification of identity and compliance with applicable laws.

5. Responsible Gambling

We are committed to responsible gambling practices. Players must not exceed their personal limits and should seek help if gambling becomes problematic. Self-exclusion options are available through BetStop.

6. Account Security

You are responsible for maintaining the confidentiality of your account information. Notify us immediately of any unauthorized use of your account.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

8. Limitation of Liability

Prime Haven Club shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the service.

9. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us through our contact form.