Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, participate in lottery draws, or contact us for support. This may include your name, email address, and lottery preferences.
2. How We Use Your Information
We use the information we collect to:
- Process your lottery entries and manage your account
- Communicate with you about draws, results, and prizes
- Provide customer support and respond to your inquiries
- Comply with legal obligations and regulatory requirements
- Improve our services and user experience
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our services, subject to confidentiality agreements.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption and secure servers to protect sensitive data.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data subject to regulatory requirements.
7. Your Rights
Under Australian privacy laws, you have the right to:
- Access and obtain a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- File a complaint with the Privacy Commissioner
8. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information promptly.
10. Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our contact form.